Customer Service Representative- Dutch Speaker
Remote
Part Time
Entry Level
Job Description:
- Receiving and placing customer service telephone calls
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Resolving customer complaints, managing database records, drafting status reports on customer service issues
- Data entry and research as required to troubleshoot customer problems.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Required Skill:
- Can speak in Dutch in full fluency.
- Can write and read Dutch in Expert or Business Level.
- Have basic computer operational skills.
Additional note: This is only a part time job which requires less than 6 working hours everyday.
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