Customer Service Representative- Dutch Speaker

Remote
Part Time
Entry Level

Job Description:

  • Receiving and placing customer service telephone calls
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues
  • Data entry and research as required to troubleshoot customer problems.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

 

Required Skill:

  1. Can speak in Dutch in full fluency.
  2. Can write and read Dutch in Expert or Business Level.
  3. Have basic computer operational skills.

Additional note: This is only a part time job which requires less than 6 working hours everyday.

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